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DG Ace Hardware

Whether looking for Craftsman hand tools or a professional grade drill-driver, DG Ace Hardware Stores have the solution. When looking for the right Human Capital Management tools, DG Ace Hardware turned to PayServ Systems for a unified solution to Payroll and Time Management.
"With thrive there is one login to one database, so everything is simplified. I don’t have to go to different places, once I’m logged in I have instant access to what I need."
— Leigh Ann Devine
     Office Manager/Part Owner

Company Snapshot

  • Industry:
  • Challenge:
    Integration of applications
  • Solution:
    Single application & database, scheduler, and ACA support

The Company

DG Ace Hardware was founded in 1981 by the Schaefer family, with ties to the Chicagoland area and Sarasota, Florida. Since 1981, the family run operation has grown to 16 retail locations across three states with over 300 employees. These neighborhood hardware stores offer friendly convenience to the surrounding homes and businesses.

The Challenge

A lack of integration between Payroll, Timekeeping, and spreadsheet based Scheduling, meant manual, time-consuming processes and increased likelihood for human error.

The Solution

  • Cost-effective, single online application in which Payroll & Timekeeping work together
  • Employee information in a single database
  • One login to access information in real-time
  • Web-based time clock
  • Easy-to-use Scheduler with budgeting and cost estimations
  • Self Service so employees can view schedules, pay statements and timesheets online or from a mobile device

The Results

DG Ace Hardware is saving time and money thanks to Workforcethrive's modern, efficient online tools. “Payroll is a lot less time consuming now because data entry has been eliminated due to a unified platform,” said Leigh Ann Devine, Office Manager/Part Owner. “The whole process is more efficient and I have peace of mind that it’s accurate.”

Implementation and Ongoing Support

“The entire process went smoothly and quickly,” said Leigh Ann. “We had no problems when our information was migrated to the Workforcethrive platform. I have a dedicated support person anytime I need them and they are quick to respond.”

Favorite Features

  • Easy Payroll Processing – “The whole Payroll process and the set up of new employees is just easy,” said Leigh Ann.
  • Self Service – Employees can view their schedules, pay statements and request time off from anywhere at any time online or through the mobile app.
  • Reporting – Can customize almost anything.
  • Scheduler – Corporate management can set scheduling budgets and coverage requirements for each location to

Additional Benefits

PayServ provides DG Ace Hardware with a dedicated Affordable Care Act manager. “They help us keep track of our information so we can maintain compliance,” said Leigh Ann.

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Companies who have formalized employee engagement programs have 26% higher annual revenue growth than those who don’t. HCM technology returns an average of $9.13 for each $1.00 spent. Initial implementation of cloud-based HCM solutions can cost 79% less than on premise solutions. Companies experience about 90% in savings for ongoing maintenance.
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