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The Sterling Group

The Sterling Group is a real estate investment services firm specializing in multifamily housing and self-storage facilities. Family-owned and vertically integrated, its companies include development, construction, property management, and investment management.
"All functions in the system have cut the administrative portion of our jobs in half."
— Steve Perry
     VP of HR

Company Snapshot

  • Employees:
    300+
  • Industry:
    Real estate investment services
  • Challenge:
    System not unified or intuitive. Lack of customer support.
  • Solution:
    A complete, user-friendly platform, and dedicated support

The Company

The Sterling Group is a real estate investment services firm specializing in multifamily housing and self-storage facilities. Family-owned and vertically integrated, its companies include development, construction, property management, and investment management.

The Challenges

Customer support was lacking with their HR software provider. Many times the Sterling team would research how to solve an issue themselves due to long response times from customer support. They daily dealt with issues with paid time off accruing double the allotted rate, allocated time entries not transferring correctly, and systems that were not unified or intuitive.

The Solution

  • An HR software provider that would go the distance; a complete application to ease daily HR functions
  • Simplified, accurate and on-time Payroll
  • Easy-to-use Recruiting and Performance Management tools
  • ACA compliance support

The Results

“Workforcethrive is an all-in-one HRIS system that eases the daily functions of HR,” said Steve Perry, VP of HR. “Our payroll is complex and Workforcethrive has the capabilities to accurately complete our payroll. All functions in the system have cut the administrative portion of our jobs in half.”

Implementation and Ongoing Support

““Our implementation analyst was always there to answer questions, give examples to guide us through the process, quick to respond, and personable which made the implementation process enjoyable. Customer service and support are fantastic to work with. You send in your question and receive an answer or update within the same or next business day.”

Favorite Features

  • User-Friendly Software – “The intuitiveness of the system allows colleagues and administrators to navigate to what they need quickly and efficiently,” said Steve.

Additional Benefits

  • PayServ provides the Sterling team with dedicated Affordable Care Act support.

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Companies who have formalized employee engagement programs have 26% higher annual revenue growth than those who don’t. HCM technology returns an average of $9.13 for each $1.00 spent. IInitial implementation of cloud-based HCM solutions can cost 79% less than on premise solutions. Companies experience about 90% in savings for ongoing maintenance.
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